Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery Charge, Free shipping with net purchase of HK$400 or above. For order less than HK$400, the delivery charge is HK$50 per order.
Credit and debit cards are the most common payment methods for ecommerce transactions. They allow customers to make payments quickly and conveniently. Digital wallets, such as PayPal, Apple Pay, and Google Pay, have become increasingly popular
We estimate delivery to be 5-10 working days, but it could be up to three weeks from date of shipment confirmation.
We underline the importance of protecting your privacy when it comes to shopping online. Web threats are no longer limited to malware and scams.
After ordering you will promptly receive an order confirmation via e-mail.
Your invoice can be printed once you place an order or login to your account, click on ‘My Orders’, view your order history and select ‘Details’, then click on ‘Download Invoice’.
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